Account deletion
You can delete your Ekiplio account and data. The app is the fastest way; if you cannot reach the app, you can send a request by e-mail.
Delete it in the app
- Open the Ekiplio app and sign in to your account.
- Go to Settings.
- Tap “Delete account”.
- Confirm by entering your password.
What is deleted
Staff account: your personal information is permanently deleted. The jobs, stamps and comments you made stay in the business under the name “Deleted user”.
Business owner account: the business, all jobs, photos and files are permanently deleted. If there are other managers, you can transfer ownership and keep the business.
Database backups are kept for 7 days; deleted data also leaves the backups at the end of that period. This cannot be undone.
If you cannot reach the app, request it by e-mail
Send the template below to destek@ekiplio.online. To verify the request is yours, we may reply to the e-mail address on the account. We complete requests as soon as possible and within 30 days at the latest.
E-mail template